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Policy Statement

Privacy policy forms a part of Just5 (hereinafter – Just5) Terms & Conditions and sets out the basis on which Just5 collects and processes any personal data from its customers, or that customers provide to Just5.

Information Just5 May Collect from Customers

Just5 may collect and process the following data about customers:
• Information and documentation that the customer provides by filling in the Application form on Just5’s Website – “Website”). This includes information provided by the customer at the time of using the Website, subscribing to or requesting further services/support. Just5 may also ask the customer for any additional information, when they report a problem with the Website;
• If the customer contacts Just5, a record of that correspondence/communication and/or the telephone call is retained;
• Details of the fulfilment of the customers’ requests;
• Details of the customers’ visits to the Website including, but not limited to, location data, weblogs, other communication data and the resources that are accessed by the customers.

IP Addresses

Just5 may collect information for system administration about the customer’s computer, including, where it is available, IP address, operating system and browser type. This is statistical data about the Website users’ browsing actions and patterns and does not identify any individual.


The Website uses cookies to distinguish the customer from other users of the Website. This helps to provide the customer with a good experience, when browsing the Website, and also allows Just5 to improve the Website.

Storage of Customers’ Personal Data

All information provided by the customers to Just5 is stored on Just5’s secure servers.
As the transmission of information via the internet is not completely secure, Just5 cannot guarantee the security of the data the customers transmit to the Website and therefore any transmission is at the customer’s own risk.
Once the customer’s information is received, Just5 will use strict procedures and security features to try to prevent any unauthorised access.

General Uses Made of the Information

Just5 uses information held about the customers in the following ways:
• To ensure that content from the Website is presented in the most effective manner for the customer and for their computer;
• To provide the customer with information, products or services requested from Just5 or which Just5 feels may interest the customer, where the customer has consented to be contacted for such purposes;
• To carry out any obligations arising from any contracts entered into between the customer and Just5;
• To notify the customer about changes to Just5’s service.

Other Uses of the Information

  • If a legal/ natural person is a new customer, and where Just5 permits selected third parties to use the customers’ data, Just5 (or third party) will contact the customer by electronic means only if the customer has consented to this.
    • If the customer does not want Just5 to use their data in this way, or to pass their details to third parties for marketing purposes, the customer should inform Just5 by email.
    • Just5 does not disclose information about identifiable individuals to third parties, but Just5 may provide them with information about Just5 customers. Just5 may make use of the personal data collected from the customers to enable Just5 to comply with the advertisers’ wishes by displaying their advertisement to that target audience.

Disclosure of Customers’ Personal Information

Just5 may disclose the customers’ personal information to third parties under the following circumstances:
• If Just5 sells or buys any business or assets, in which case Just5 may disclose the customers’ personal data to the prospective seller or buyer of such business or assets;
• If Just5, or substantially all of Just5’s assets are acquired by a third party, in which case any personal data held about the customers will be considered as one of the transferred assets,
• If Just5 is under a duty to disclose or share the customers’ personal data in order to comply with any legal obligation, or in order to enforce or apply the Terms and Conditions or other agreements; or to protect Just5’s rights, property, its customers or others. This includes exchanging information with other companies and organisations for the purposes of protection against fraud and risk reduction.

Customer’s Rights

The customer has the right to ask Just5 not to process their personal data for marketing purposes. Just5 will usually inform the customer (before collecting their data) if Just5 intends to use the customer’s data for such purposes or if Just5 intends to disclose the customer’s information to any third party for such purposes. The customer can also exercise the right, at any time, to prevent such processing by contacting Just5 by email.
The Website may contain links to and from the Websites of Just5’s partner networks/ advertisers/ etc. If the customer follows a link to any of these Websites, Just5 does not accept any responsibility or liability for the privacy policies of these websites.

Access to Information

The law gives the customer the right to access information held about them. The customer’s right of access can be exercised in accordance with the law.

Changes to Just5 Privacy Policy

Any changes Just5 may make to this privacy policy in the future will be posted on this page.


Questions, comments and requests regarding this privacy policy are welcomed and should be addressed to Just5’s Support team on e-mail address:


  • 1
    The first Just5 phone: We have started to work on the first Just5 in 2008.
  • 2
    Unique design: Just5 Brick is created in 2013 in cooperation with Art. Lebedev Studio.
  • 3
    International brand: Just5 phones can be bought in 33 countries all over the world.
  • 4
    Bestseller: JUST5 SPACER entered “Tele2” TOP5 of bestsold smartphones.
  • 5
    The first Just5 smartphone: At the end of the year 2013 the first Just5 smartphone - SPACER - is released.

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